FAQs - Frequently Asked Questions
How do I preserve the leis?
Keep fresh flower leis in the refrigerator (not on the coldest setting) and/or in a cool place. Orchids can last about a week or so but however, gardenias can last a couple of days for it to still look fresh. Gardenias & plumerias are also very delicate and they brown easily so please do not touch its petals OR get them wet.
Do you ship?
Yes, we do ship BUT only non-floral leis with the Ti Leaf Money Lei as an exception as well as other custom creations. Temporarily, we are only shipping within the U.S. We are looking forward to ship all of our products nationally and internationally in the near future.
Do I pick up my orders?
Yes. You have the option to either pick up your order OR have it delivered. Pick up location is in San Bruno, CA. Delivery fee starts at $15 depending on the location.
How far in advance should I order OR book my event?
In order to accommodate all of our clients, we highly recommend that you place your orders OR book with us ahead of time. All leis and floral orders - 1-2 weeks before your event date. All balloon/custom creation orders - 2-4 weeks. Dessert table - 6-8 weeks. We rarely are able to accept last minute orders so please be sure to order on time and we will do our BEST!